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Phys Org

Phys Org

US Politics

US Politics

Reducing racism in labor service ratings by changing from stars to thumbs

Phys Org
Summary
Nutrition label

89% Informative

A team of business analysts from the Yale School of Management, Rice University and the University of Toronto has found that switching how ratings are made for labor work done in people's homes can drastically reduce racial skewing.

Online rating platforms have become an important tool for consumers looking for products or contractors for services like lawn care or construction.

VR Score

95

Informative language

99

Neutral language

43

Article tone

formal

Language

English

Language complexity

57

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

long-living

Affiliate links

no affiliate links