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layoff planCNN
•Health
Health
76% Informative
The call centers that veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line.
The VA would move to automation, reducing the need for live agents, sources say.
The move would also affect medical and health care support staff, administrative roles.
A Democratic congressional staffer calls the plan “heartless and dangerous”.
Staffers on Capitol Hill say VA has already terminated some supply clerks at VA medical facilities.
The layoffs will come in waves over the next few months , congressional sources say.
VA employees being targeted for layoffs in “administrative and support roles” could include medical appointment schedulers, billing specialists.
VR Score
76
Informative language
73
Neutral language
55
Article tone
formal
Language
English
Language complexity
60
Offensive language
not offensive
Hate speech
not hateful
Attention-grabbing headline
not detected
Known propaganda techniques
not detected
Time-value
short-lived
External references
4
Source diversity
1
Affiliate links
no affiliate links
