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US Politics

The Rewiring of Social Security Admin With AI Has Begun, the Training Video Is Not Promising

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Elon Musk’s DOGE is attempting to modernize the SSA with a ChatGPT-style chatbot.

The bot is supposed to “assist employees with everyday tasks and enhance productivity,â an internal email reads.

A training video was supposed to explain to SSA staffers how to use the chatbot failed to tell them a critical piece of information.

A similar attempt at automating social services in Brazil shows why over-reliance on algorithms to operate welfare programs may result in worse outcomes.

DOGE recently announced that it would attempt to rewrite the entirety of the SSA ’s codebase in a matter of months .

Sources have suggested that, at the breakneck speed at which they plan to work, they would almost certainly have to rely on AI to do this.