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Telus tops Canadian watchdog’s telecom complaints ranking: report

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Summary
Nutrition label

63% Informative

Telus accounted for 19.7 per cent of all complaints accepted by the Commission for Complaints for Telecom-Television Services .

Rogers Communications Inc. has held that undesirable title for two straight full-year reports after overtaking Bell Canada .

Complaints about Telus were up almost 63 per cent year-over-year, driven by issues around incorrect charges, breach of contract, and regular price increases.

VR Score

77

Informative language

84

Neutral language

20

Article tone

formal

Language

English

Language complexity

56

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

External references

no external sources

Source diversity

no sources