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For professional service firms, AI is a big help—but also a potential existential threat

Fortune
Summary
Nutrition label

79% Informative

Management consultants are having to come to terms with AI perhaps faster than other fields.

NTT Data's head of generative AI for Europe and Latin America says 40% of consulting firm’s revenues could be jeopardized by AI .

The consulting firm is training all of its employees to understand and use AI .

NTT Data is cautious about introducing AI agents for client service tasks.

The firm wants to emphasize the value its human consultants are providing.

The whole industry must figure out how to draw the distinction between providing a service and providing software.

If everything becomes software, then consultancies as a whole are finished, Pereira says.

VR Score

79

Informative language

76

Neutral language

62

Article tone

semi-formal

Language

English

Language complexity

44

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not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

medium-lived

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