Delta Faces Class Action

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massive computer outage

Reuters

•

US Politics

Delta must face passenger lawsuit over massive computer outage

Summary

Nutrition label

80% Informative

Delta must face proposed class action by passengers who said it refused to offer full refunds after delaying or canceling flights following massive computer outage last July .

Five of the nine plaintiffs may pursue breach of contract claims based on Delta 's failure to refund.

Delta has estimated that the outage cost $550 million in lost revenue and added costs, while saving $50 million of fuel.

VR Score

Informative language

Neutral language

Article tone

formal

Language

English

Language complexity

Offensive language

not offensive