AI Agents' Potential Legal Risks

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AI agents

Wired

•

Technology

Who’s to Blame When AI Agents Screw Up?

Summary

Nutrition label

85% Informative

Software engineer Jay Prakash Thakur has spent his nights and weekends prototyping AI agents that could, in the near future, order meals and engineer mobile apps almost entirely on their own.

Agents are AI programs that can act mostly independently, allowing companies to automate tasks such as answering customer questions or paying invoices.

Gartner estimates that agentic AI will resolve 80 percent of common customer service queries by 2029 .

A shopping comparison agent meant to help users find the best deal came back with a bargain offer from one ecommerce website but incorrectly linked to a product page on a different website, which had a higher price.

Developers worry that companies are starting to overengineer early systems with an unnecessary number of agents.

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informal

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English

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Hate speech