welcome
CBS News

CBS News

US Politics

US Politics

Social Security plans to add artificial intelligence to phone systems, commissioner says

CBS News
Summary
Nutrition label

81% Informative

Frank Bisignano : "We're bringing a massive technology effort to transform the servicing agenda" The SSA gets about 390,000 calls per day, according to SSA data.

The average wait time for those calls as of April was 68 minutes , down from 112 minutes in January .

VR Score

83

Informative language

81

Neutral language

81

Article tone

informal

Language

English

Language complexity

47

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Source diversity

2

Affiliate links

no affiliate links