Famous ex-victim Elizabeth Smart says America’s National Human Trafficking Hotline is failing those who need it the most — there should be federal reform

Elizabeth Smart : Toll-free, 24/7 hotline should be our most powerful weapon against trafficking.

Smart: Despite good intentions, the system often fails to deliver on its promise.

Smart says hotline provides little public data about operations, response times or outcomes.

She says it's a public accountability issue with real consequences. Smart: Our trafficking victims deserve a system worthy of compassion.